Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of smartgadgetsgroup.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
R***s
Very good quality, arrived very fast congratulations to store
H***n
Awesome sound for such price. Look cute as well.
W***s
A best boxes market. A reasonably high volume, excellent workmanship. Recommend buying!!!!
Y***a
The column is excellent, the sound is good!! Delivery to the Yaroslavl region is less than a week, brought by courier!
S***v
Delivery is very fast, the column is super for its money. I advise everyone. It is very powerful, the connection is fast, the design is cute. One minus is microUSB
A***e
The item is perfectly beautiful and user-friendly. The sound is good. Especially, the store is super friendly and helpful. Highly recommend this seller
M***s
Arrived super fast, all right as advertised. The sound is of great quality.
M***s
Top too small with great sound quality and volume. On cost-benefit worth. Just think would pay a little more and get the MIFA A10 plus
F***s
Was amazed with quality box! Is amazing sound and bass height by her size, really very high and quality! All her finish is perfect! The rubberized part is of great quality, has a similar Tok Tok, she clashes with JBL! Loved the purchase and am very satisfied! Buy again! And am indicating it for all friends!, can buy without fear!
Customer
Product came as described, quite liked the sound and volume. Recommend buying!!!
V***n
Column plays loud enough! Delivery one 4 days home sdek Tyumen! Very fast! For this size bass tolerable, works on Bluetooth with phone, when you call switched to talk)) looks well, quite tyazhelenkaya .. We test His son took the birthday. There is an entrance mikroyusbi, a memory card and Aux. You can generally take Taking in 1560r. Paying through kiwi (the Russian version 1950₽.) difference because of the Ali. py. Track to track, packing good, as from the tablet)
M***m
Excellent product quality, beautifully finished, very powerful with a loud and clean, the bass are great too I recommend, can buy without fear, arrived were 12 days from purchase here within Sao Paulo
Customer
This box is amazing!! Not taxed, and was fast delivery.
S***a
Very cool! Bought for 1600. sound clear, ringing. very satisfied with the purchase
M***k
That box top, the sound is perfect and the money is extreme with this box
B***o
Very good product enjoyed is Congratulations
E***a
Even though small, the sound quality is impressive. The investment was very good. Came very well packed. Note 10 pro store to have this careful wrapping.
J***a
The sound is amazing, pretty good device. The only problem I found is that the port of charge is type B, which is not fast charge, but with that it would perfect.
Y***v
Nice column. I order not the first time. Good firm. Cables included. The sound is clear and loud. I recommend definitely. 10 days delivery.
Y***n
came well fancy packaged and is a good sturdy bluetooth player. simple to work with. sometimes the connection gets stuck on connecting and the only solution is to hold long on the power for shutdown and then try again. The microphone works well for answering calls. Comes with a cute hanging rope. Very happy. Thank you very much!
R***a
Arrived right and early, store sent the same day! Satisfied with my product, sound very good!! Besides being beautiful!!
S***v
I took myself a year ago MIFA 10 +. By this I know that what is the best products price quality. This old version ordered cinnamon. It’s lighter and smaller. The little one is not chewing, the sound is beautiful. But, still, you better pay and buy 10 +. I recommend. !!!!!
M***m
All OK, shipping from Poland, after two days of order speaker was already U Me
C***s
Sensational without words. Top. Buy. Will not regret.
B***r
good
R***s
The box is too top! My impression still better than the current version. Arrived very fast, congratulations to store!
I***l
The column is just fire. Small, but the sound is excellent! bright, stylish, packed very soundly.
Y***v
Excellent product.Fast shipping! I’m very satisfied!
W***a
Great quality and excellence in shipping and momentum of products more than recommended this store
O***r
It’s all right, I came safe and sound. For your money, the column is fire!
A***n
Cool loud column, sound quality! I am happy
F***a
These speaker of MIFA is too box super top recommend, battery that lasts.
M***r
Great quality product perfect sound without distortion arrived 15 days after purchase
C***n
Nice sound, small and light so also easy for travel
T***n
Works in the Pool 3 years floats with children, the colorful ordered the replacement
G***r
Top product, quality, came before time, well packed, recommend very top
S***v
Everything is fine, delivered to the entrance, the column is quality, plays very loud, I advise you to order, thank you very much to the store!
S***s
Very top, well packed, second I buy. Not taxed
S***s
Box Top, the size and value the sound is very good, worth it for sure. Arrived around a month in Rondônia.
E***L
Product tested for 4 days excellent audio quality and with great bass, long battery life and quality that clashes with much more expensive brands. Bought + 3