Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of smartgadgetsgroup.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
nothing is missing. quality optimal. arrived within terms.
Corien van Veen
this led bulbs mirror lightinging set is a perfect choice for such a low price
very satisfied with the purchase! excellent goods!
This was the second order from this store, the lights are very bright and the colour “daylight white” is perfect for a makeup vanity. The first order was more than a year ago, and all the lights are still bright and pretty. Both orders were well packed and the delivery was fast. I definitely recommend them. Thank you!
led bulbs mirror lightinging set reviews are great, so I risked to order from this shop. Fortunately quality was really good + it arrived before the deadline.
Everything is fine, delivery fast, quality on top
Really glad they have it for sale. Met all my expectations!
The store helpedd me out when I couldn’t find a led bulbs mirror lightinging set anywhere. The item quality is up to standard
The order was delivered quickly, in 5 days. Lamps correspond to the description, made qualitatively, everything necessary in the kit is available.
Good quality, fast delivery, recommend!
No problem, good product.
looks okay . i recommend
Love the led bulbs mirror lightinging set. Thank you very much!!
Very fast shipping! Thank you!
The quality is excellent, you can safely take it!
this store asks the lowest price for LED Bulbs Mirror Lightinging Set in the universe. had a fun time talking to the seller
I appreciate this store, I can always find cool fan stuff there!
It came quickly. I haven’t checked it yet.
led bulbs mirror lightinging set is awesome! And the store is also great.
thanks to the store! the quality of led bulbs mirror lightinging set is great!
Love this! I think it’s going to be perfect for the purpose I bought it for!
The lights are very bright and the colour “daylight white” is perfect for a makeup. Great quality, no problem, good product. I definitely recommend them. Thank you store!
Very satisfied with both the goods and the store! The goods were delivered very quickly, as promised in 5 days! A little did not understand immediately how to properly assemble the entire chain (put together all 18 balls, and as it turned out, it was necessary to collect two separate chains of 9 balls), but the seller prompted as it should. He answered the letters quickly and correctly. I highly recommend this product and seller!